Privacy Policy & Terms of Use

WYHEN (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your use of this website is subject to safe, transparent, and fair terms.

This combined Privacy Policy & Terms of Use explains:

• how we collect, use and protect personal information; and
• the terms under which you may access and use our website (wyhen.com.au).

By accessing or using this website, you acknowledge and agree to this combined policy. If you do not agree, you must stop using the website.

1. Information We Collect

We may collect basic personal information such as your name, email, phone number, and any details you provide through our contact form or email.

We also receive standard website analytics data (e.g. IP address, pages visited).

2. How We Collect Information

We collect personal information through:

• Website contact forms
• Email, phone or direct communication
• Online meetings and consultations
• Cloud accounting software (Xero, MYOB, QuickBooks)
• Public resources (e.g., ASIC, ABN Lookup)

You may request to remain anonymous, although this may limit our ability to provide services.

3. Why We Collect and Use Information

We use your information to:

• respond to enquiries
• provide services you request
• improve our website and communication

We do not sell or rent personal information to third parties.

4. Disclosure to Third Parties

We may disclose personal information to:

• Accountants, bookkeepers or consultants engaged by us
• Government bodies (ATO, ASIC) where required
• Cloud service providers (including Xero, MYOB, Google, Microsoft)
• IT or website hosting providers
• Legal or professional advisors
• Any other party with your express consent

Disclosures are made on a need-to-know basis and in line with the law.

5. Overseas Disclosure

Some service providers may store or process data overseas, including:

• New Zealand (Xero)
• United States (Google, Microsoft cloud services)
• Other international data centres used by third-party platforms

We take reasonable steps to ensure such providers comply with standards equivalent to the Australian Privacy Principles.

6. Intellectual Property

All branding, text, images and website content belong to WYHEN unless stated otherwise.
You may not reproduce or use our content without permission.

7. Website Use Terms

By using this website, you agree  the content on this website is general information only and does not constitute:

• Tax advice
• Accounting advice
• Financial advice
• Legal advice

Professional advice tailored to your circumstances should always be sought.

8. Third-Party Links

Our website may include links to third-party sites (e.g., ATO, Xero).
We do not control these sites and are not responsible for:

• their content
• their accuracy
• their security
• their privacy practices

You access third-party links at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, WYHEN is not liable for:

• any loss or damage arising from your use of this website
• reliance on general information
• technical interruptions or errors
• third-party content or linked sites

Your use of this website is at your own risk.

14. Contact Form Submissions

By submitting our contact form, you agree that:

• information provided is accurate
• we may contact you in response
• all submitted information will be handled under this Privacy Policy

Form submission does not create a client relationship.

15. Changes to This Policy

We may update this Privacy Policy & Terms of Use at any time.
Updates will be published with a revised “Last Updated” date.

16. Contact Us

For questions, access requests, corrections or complaints:

Email: contact@wyhen.com.au